Insights

Challenge: The client lacked a centralized CRM, creating inefficiencies in sales tracking and reporting.
Our Approach: Our team implemented HubSpot, customized dashboards, automated reporting, and trained the sales team to adopt best practices.
Results: Manual reporting was reduced by 80%, and sales pipeline visibility improved significantly within 60 days.

Challenge: Payments were frequently delayed, with a high rejection rate caused by outdated processing methods.
Our Approach: Our team partnered with a reputable payment provider, negotiated competitive pricing, built a pricing model to ensure profitability, and integrated the solution into the client’s website and accounting system.
Results: Payment processing time was reduced by 40%, transaction rejections decreased, and the client realized an additional 10% increase in annual revenue.

Challenge: The client’s Facebook campaigns included more than 600 ads with inconsistent audience targeting and ineffective messaging.
Our Approach: Our team conducted a full-scale audit, corrected audience definitions, standardized campaign language, and built a repeatable marketing model to prevent future errors.
Results: Campaign performance improved significantly, with higher-quality audiences, increased engagement, more stable results, and a scalable framework for the marketing team’s ongoing success.

Challenge: The client needed a system capable of reaching all customers weekly while meeting strict compliance guidelines. Existing operations were severely limited in scale.
Our Approach: Our team implemented LiveVox with a structured outbound calendar and campaign strategy designed for compliance and efficiency.
Results: Call volume increased from 20,000 to 320,000 per month without adding headcount, leading to a 2.5x increase in monthly collections volume.

Challenge: The client’s support operations were inefficient, with a 54% abandonment rate and a poor customer experience.
Our Approach: Our team completely revamped the support structure, redefined workflows, and optimized ticket handling without increasing headcount.
Results: The abandonment rate dropped from 54% to 5% in under two months, and the company achieved five consecutive record months in loan volume with no additional staffing.

Challenge: The client’s compliance and accounting departments had outgrown their legacy software. Existing tools could no longer keep pace with increasing headcount, reporting demands, and regulatory complexity.
Our Approach: AED Solution identified a modern software platform aligned with the organization’s needs, led vendor negotiations to secure favorable pricing, and partnered with internal teams to oversee implementation.
Results: Both departments transitioned smoothly to scalable systems that streamlined operations, improved reporting accuracy, and reduced manual workload—all while staying under budget.

Success Stories