Operational Systems
That Scale
Most performance problems are systems architecture problems. AED Solution diagnoses the bottleneck, designs the solution, and builds the infrastructure that makes better results inevitable.
Leadership teams ready to scale with intention, not chaos. Our approach: build the operational infrastructure that lets you scale revenue without proportionally scaling headcount, cost, or complexity.
HubSpot CRM Implementation & Automation
HubSpot CRM implementation and workflow automation that eliminates manual data entry, automates follow-up sequences, and integrates your sales/support tools into a single system. Typical outcome: 15-20 hours/week saved, 30% faster deal closure
LiveVox Contact Center Optimization
LiveVox capacity planning, intelligent routing algorithms, and agent utilization modeling. Scaled operations 16X (20K→320K calls/month) while reducing abandon rates 49% in 2 months. Includes workforce forecasting, IVR optimization, and real-time performance dashboards.
AI Workflow Automation
AI-powered workflow automation for documentation, reporting, and customer communications. Recent implementations: automated proposal generation (8 hours → 20 minutes), AI-driven customer intake (50% faster qualification), intelligent document processing (90% reduction in manual review time)
Our Implementation Process
Average 35% efficiency improvement in 2 months
A simple, repeatable playbook that respects your time.
DISCOVER We diagnose operational bottlenecks through process mapping, system audits, and stakeholder interviews. Most performance problems stem from 2-3 core workflow failures—we identify which ones are costing you the most revenue.
DESIGN We prioritize the few critical moves that matter most, build a clear roadmap with defined success metrics, and design system architecture that eliminates manual handoffs while preserving business logic your team already understands.
DELIVER We execute projects with urgency—standing up systems, managing risk through phased rollouts, and maintaining accountability through weekly deliverables. We configure, test, and deploy without disrupting daily operations.
EMBED Post-launch, we train teams, optimize processes, and monitor performance relentlessly. We don't disappear post-launch—we continuously refine workflows, chase higher benchmarks, and push systems to deliver measurably better results every quarter.
Our clients typically see results within 30-60 days. Most common outcomes: 15-20 hours/week saved, 40%+ abandon rate reduction, and 16X capacity increase without adding headcount.
