Operational Systems
That Scale

 

Most performance problems are systems architecture problems. AED Solution diagnoses the bottleneck, designs the solution, and builds the infrastructure that makes better results inevitable.

Leadership teams ready to scale with intention, not chaos. Our approach: build the operational infrastructure that lets you scale revenue without proportionally scaling headcount, cost, or complexity. 

Operations strategy consultant leading diagnostic session with business executives, analyzing contact center performance dashboards and capacity planning tools to identify systemic bottlenecks and architect scalable operational systems for financial services company

 

HubSpot CRM Implementation & Automation

HubSpot CRM implementation and workflow automation that eliminates manual data entry, automates follow-up sequences, and integrates your sales/support tools into a single system. Typical outcome: 15-20 hours/week saved, 30% faster deal closure

 

HubSpot CRM pipeline visualization showing automated workflow stages and conversion metrics
 
LiveVox contact center dashboard showing real-time agent performance and call routing optimization
 

LiveVox Contact Center Optimization

LiveVox capacity planning, intelligent routing algorithms, and agent utilization modeling. Scaled operations 16X (20K→320K calls/month) while reducing abandon rates 49% in 2 months. Includes workforce forecasting, IVR optimization, and real-time performance dashboards.

AI Workflow Automation

AI-powered workflow automation for documentation, reporting, and customer communications. Recent implementations: automated proposal generation (8 hours → 20 minutes), AI-driven customer intake (50% faster qualification), intelligent document processing (90% reduction in manual review time)
AI workflow automation diagram showing integration between HubSpot, LiveVox, and custom AI tools for business process optimization
About AED Solution

We turn complexity into clarity—and clarity into growth.

Based in New York and serving clients worldwide, AED Solution specializes in HubSpot CRM implementation, LiveVox contact center optimization, and AI workflow automation for financial services firms and B2B companies. Founded by Michal Basha, we combine deep platform expertise with operational strategy to deliver measurable results.

"Every challenge is a system waiting to be understood."

Michal Basha
Founder, AED Solution
Our work combines analytical rigor with practical implementation—turning strategy into measurable, profitable growth. 
We help organizations unlock efficiency and scale through data-driven systems, collaborative engagement, and tailored implementation—ensuring every strategy delivers measurable results.

 

Operations strategy consulting team conducting diagnostic business meeting with holographic data visualization overlay, demonstrating AED Solution's 4D implementation framework (Discover, Design, Deliver, Embed) that delivers 35% efficiency improvement through systematic bottleneck analysis

Our Implementation Process

Average 35% efficiency improvement in 2 months

A simple, repeatable playbook that respects your time.
DISCOVER  Diagnose the bottlenecks and define success.
DESIGN Prioritize the few moves that matter; build a clear roadmap.
DELIVER Stand up projects, manage risk, and drive accountability.
EMBED Train teams, adjust processes, and hand over clean playbooks.
Our clients typically see results within 30-60 days. Most common outcomes: 15-20 hours/week saved, 40%+ abandon rate reduction, and 16X capacity increase without new hires.

<span style="font-size: 24px;"></span><span style="font-size: 20px;">See How It Works</span>

 

What's your next

strategic move?

Game-changing ideas. People driving progress. Together with AED Solution, we turn strategic vision into measurable impact.
TESTIMONIAL 
 
I worked with Michal for several years as my trusted person on various projects and complex tasks including implementation of software and building workflows such as Hubspot. She brings a combination of strong analytical capabilities, common sense, multitasking and strong execution.
 
Einat Steklov
Co-CEO, Kashable LLC
 
Ready to transform your business?

Let’s assess your current state and build a simple, staged plan to drive measurable gains.

Let's tackle your challenges together

 

...